After you've paid
Get your money back.
Enter what you bought to see your deadlines, the steps in order, and a refund request ready to send. Written for buyers in Australia.
Your deadlines
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Card chargeback limits vary by bank and card scheme. Around 120 days is common, so ring your bank to confirm.
Your rights
Under the Australian Consumer Law, services must be delivered with due care and skill, be fit for the purpose described, and be supplied in a reasonable time. A "no refunds" clause cannot take these rights away, and this applies to overseas sellers too.
If you were deliberately deceived, it may also be fraud, which is a crime.
Steps, in order
Refund request
Fill in the details above, then press "Write my refund request".